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Happy January!

We will be closed on Monday January 16, 2023 for Martin Luther King Jr Day.


We will reopen on Tuesday January 17, 2023 at 8:00AM.

Grayson County Department of Social Services is still staffed and open

Monday - Friday 8:00 AM - 4:30 PM. 

Please call before you visit the office to make an appointment as access is still limited. We will still be happy to assist you via phone, email or mail.

Grayson County Covid-19 Helpline 



Please be advised:

*Law enforcement is aware.

*We are available to help you cancel your card as well.

(We've included a picture of the message being received.)


Do you need childcare? Rooftop now has openings for 3-5 year ol Grayson County children!!

SNAP recipients can qualify for free childcare but there will also be private paid slots available as well.

Give them a call for more information!

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Are you interesting in becoming a child care provider in Grayson County?

Please contact Amanda Shore at 276-773-2452 ext 205 or via email at

For updates regarding your SNAP benefits, please visit our SNAP page! Or click here!

For information about Fuel Assistance for 2021, please visit our Energy Assistance page! Or click here!

As of March 17, 2020 and until further notice:


We at Grayson County DSS want to help keep all of our families safe and healthy during this time of social distancing, awareness and preparedness for COVID-19.


In Grayson County's Statement of Emergency, Grayson County is currently limiting access to government offices that cannot be handled by phone or email.


Our staff is conducting as much business over the phone, through the mail and through email as possible. Business will be conducted as efficiently and safely as possible.


For paperwork that needs to be turned in:

● Write case number on paperwork.

● Place paperwork in an envelope labeled DSS to ensure proper delivery.

● Please use the DSS drop-box at the end of the cement wall as you approach our exterior door (behind the light post).


Please call ahead if special arrangements need to be made to accommodate you.


You can apply for all of our programs (SNAP, Medical Assistance, TANF, Energy Assistance & Child Care) by calling 1-855-635-4370 or online at


CPS & APS Intake calls are still being taken at the office by calling 276-773-2452 or 276-236-9541 between the hours of 8:00 AM and 4:30 PM.


To make a report after hours, please call the hotline for Adults: 1-888-832-3858 or for Children: 1-800-552-7096


If you have questions, please feel free to call 276-773-2452 or 276-236-9541 or email us at:


We want to thank you for your patience at this time and moving forward. We will still be doing our very best to serve the citizens of Grayson County with these new measures.


We will continue to add updates as they are given to us.


Updates will be available both on our website and our Facebook page.

Grayson County Statement of Emergency Concerning Coronovirus-19


On 17 March, 2020, the County Administrator for Grayson County, the town manager for Independence and the mayors for the towns of Fries and Troutdale joined in declaring a local state of emergency for the named jurisdictions.


This action, not taken lightly, allows our employees, emergency responders and citizens to better prepare for the likelihood of Coronovirus-19 extending into our communities.


In parallel with the declaration of emergency, Grayson County is also taking the following actions:

  • Public access to government offices and facilities is being strictly limited to those functions that cannot be handled by phone or email.  Any citizen needing assistance must call the office with whom they wish to do business.  If you do not know the number of the office, call 276-773-2471 for guidance.  If the service you are requesting is determined to require entry to the building, you will be met at the door to the courthouse adjacent to the main parking lot.  This action is meant to maximize social distancing, reduce unnecessary public interaction and help to minimize the potential for spread of Coronavirus-19.

  • Grayson County Circuit hearings have been continued until 04-06-2020.  This does not include arraignments, bail hearings, protective order appeals or other cases deemed an emergency.  Contact the Clerk’s office at 276-773-2231 with questions.

  • Grayson District Court hearings have been continued until 04-06-2020.  This does not include arraignments, bail hearings, protective orders or other cases deemed an emergency.  Contact the Clerk’s office at 276-773-2011 with questions.

  • Town government facilities in Fries, Independence and Troutdale are taking similar precautions to those of the County.

  • Per the Office of the Governor of Virginia, the Department of Motor Vehicles is closed.

  • Public schools remain closed to students.  School officials and staff are continuing to develop extraordinary mechanisms for continuing to educate our children while keeping them, their families and the rest of our citizens safe.


We ask you, the citizens that make Grayson County the wonderful place that it is, to support us in these actions as well as following the recommendations of the Virginia Department of Health and the Centers for Disease Control and Prevention:

  • Avoid close contact with people who may be sick

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash

  • Avoid touching your eyes, nose and mouth

  • Clean and disinfect frequently touched objects and surfaces

  • Stay home when you are sick except to get medical care

  • Wash your hands often with soap and water for at least 20 seconds

  • Limit gatherings to fewer than 10 persons


We thank each of you for supporting our communities as we continue to prepare.  We Are Grayson County!


Apply for, view, or renew your benefits, and report changes to your case by clicking the CommonHelp logo above.

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Learn more about the statewide initiative that empowers leaders across the Commonwealth to be the solution for children, families, and workers in Virginia's child welfare system by clicking the Virginia Fosters logo above. 

Who We Are:

"People helping people triumph over poverty, abuse and neglect to shape strong futures for themselves, their families and communities."
Belief Statement:
We at Grayson County
Department of Social Services believe
how we do our work
is as important as the work we do.
Educate and Empower through SUCCESS:
Self sufficient
  • Success for tomorrow starts today
  • Collaborate and develop community partnerships
  • Independence through innovative solutions

Kristin Shumate, Director

Grayson County Department of Social Services

Phone: 276-773-2452 ext 201

 Cell: 276-620-5469

Fax: 276-773-2361

129 Davis St

P.O. Box 434 (mailing)

Independence, VA 24348


Office Hours:

8:00 am - 4:30 pm Monday - Friday

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